Skip to content

Privacy

This website is being operated by the Creative Industries Policy and Evidence Centre (Creative PEC), which is co-hosted by Newcastle University and the Royal Society of Arts (RSA). For legal purposes, the Creative PEC is a project of Newcastle University. This privacy policy explains how Creative PEC uses personal information we collect via this site and our events.

We are committed to protecting your privacy and we take all reasonable precautions to safeguard personal information. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

1. What kind of information do we collect?

Sign-up details: If you register or sign up for events, newsletters or publications on the site, we will ask you for personal information such as your name, email address, occupation and other contact details such as a contact phone number.

Feedback: We may also ask you for feedback about the Creative PEC and our partners or to complete post-event surveys.

Online activity: We record your activity and preferences when visiting the sites through the use of cookies. A full explanation of the Cookies usage and policy can be found on the Cookies Notice page.

2. What do we do with information we collect and what is our legal basis for this?

Sign-up details: If you sign-up for us to send you newsletters, publications and other information about Creative PEC and our activities (see ‘Marketing’ section below), we will use your personal information to send these to you. Our legal basis for doing this is your consent. You have the right to withdraw this consent at any time, as explained in the ‘Marketing’ section below.

Events: If you register to attend one of Creative PEC’s events we will use your personal information to process your registration to attend the event, for our administration and management of the event, and to send you any updates or information regarding the event. Our legal basis for doing so is your consent.

For all kinds of information collected: Please make sure that any personal details you provide are accurate and up to date and let us know about any changes. Please get consent first before giving us anyone else’s information.

The nature of Creative PEC’s work means we often work in partnership with other organisations, however, we will not share your information with any other organisation unless we have your permission first and unless we have a legitimate interest to do so (see section 5 below).

We may also use your information to carry out analysis and research to improve Creative PEC’s publications, events and activities, customise our website and its content to your particular preferences, notify you of any changes to our website or to our activities that may affect you, to prevent and detect fraud and abuse, and to protect other users.

However you choose to engage with or support Creative PEC, we may retain your information for our own legitimate business interests for statistical analysis purposes, in order to review, develop and improve Creative PEC’s activities. In this situation, we will only keep any personal information if it is necessary to do so, and will always put in place appropriate safeguards, including where possible anonymising or minimising the data retained.

3. How long will we keep your information for?

General principle: We will only keep any personal information that you provide to us for as long as is necessary to fulfil the purpose for which you gave us the information and we will securely delete information when it is no longer needed for that purpose, as explained in more detail below.

Events: If you attend one of our events, we will use your information for the purpose of the event, and will only contact you for any other purpose if you have said we can. We will retain your personal information collected for the purpose of the event for 5 years for evaluation and business development purposes to help us understand our audience and reach, and to improve future events.

If you book a ticket for one of our events, we will also keep your information in order to tell you about future similar events. If you do not wish us to contact you about future events please let us know by writing to use or emailing us at the at the contact details below.

Consent: We keep records of consent, and any withdrawal of consent, on our files for as long as your personal information is being used in line with that consent and for a period of 6 years after the consent is withdrawn (unless otherwise requested by you).

Other application details: If you tender to provide any services, or apply for funding or support and you are successful, then we will keep your information for 6 years after the associated agreement has come to an end, or if the agreement was executed as a deed for 12 years. If the project or initiative has any external funding or support, we may need to retain your information for a longer period to fulfil our obligations under those agreements, in which case we will tell you that at the time of application.

If you are unsuccessful in a tender to supply services or you are unsuccessful in an application for funding or support once the process has ended we will retain your information for 3 years for evaluation and business development purposes, and to provide you with future opportunities to apply for similar opportunities, funding and support, or prizes in the future. If you do not wish us to contact you about future opportunities, please let us know by writing to us or emailing us at the at the contact details below.

4. Marketing

If you sign up to Creative PEC’s mailing list we will use your details to keep you informed about latest news, blogs, programme updates, research, publications, event details, jobs and funding opportunities, and may request feedback.

We use third party providers, Mailchimp, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. Please note that Mailchimp use servers hosted in the USA, but comply with the EU-U.S. EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. If you want to know more about how your information will be stored and processed please see the MailChimp GDPR and Privacy information

If you no longer want to receive marketing communications from us, you can unsubscribe from our mailing list at any time by please clicking the unsubscribe link at the bottom of our emails or by emailing enquiries@pec.ac.uk detailing your name and email address and specifying this is relation to unsubscribing.

5. Who else has access to your information?

We may share your information with our partners and with companies who help us to operate this site, and if you register to attend an event or apply to one of our programmes or indicate interest in any other activity detailed on the site, we may share your details with the companies/organisations who help us to fund and organise the events, grant programmes and other activities. Our legal basis is your consent.

We may use third party platforms and processors to deliver newsletters, event registrations, and process surveys. In using these third parties we are pursuing our legitimate interest to use third party technology to achieve greater efficiency within our organisation. To balance our interests against yours, we have taken steps to ensure these third parties maintain appropriate technical and organisational measures to keep your personal information secure. Some of these organisations may process your information in countries outside the European Economic Area (EEA), such as the United States, where data protection laws are not the same as in the EEA. We will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.

We may disclose your personal information to law enforcement agencies if required by law (in which case our legal basis for doing this is for compliance with a legal obligation), or to protect or defend ourselves or others against illegal or harmful activities (in which case, our legal basis for doing this is the pursuit of these legitimate interests).

Emails and Newsletters: For email newsletter, bulletins and publication release communications Creative PEC uses MailChimp as an email platform. The data collected is stored and processed by MailChimp according to their GDPR Policy.

Events: For live online events Creative PEC uses Zoom to invite, implement, process data and record events and store data. The Privacy Policy for Zoom is here.

For live in-person events Creative PEC uses EventBrite as a platform to promote and ticket our events. The Privacy Policy for EventBrite is here.

For Royal Society of Arts-hosted events all data will be processed according to their Privacy Policy.

Feedback, surveys and research: If you agree to give us feedback or complete a survey, we will use the information to improve our work and activities. For this we will use MailChimp and your data and responses will be stored and processed on that platform.  MailChimp only process your information on our instructions.

Post-Brexit, the provisions of the EU GDPR have been incorporated directly into UK law as the UK GDPR. MailChimp operate under the EU-U.S. EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S.

For more information, see MailChimp’s GDPR Policy. On occasion we may download this data for processing or for anonymised statistics to be for use in marketing communications. It will be held on a secure server within the Creative PEC.

If you agree to participate in any survey that will form part of any research project, we will tell you at the time you take part how your information will be used for the particular research project or programme, and how long it will be kept for.

6. Cookies

This site contains cookies. The information that we obtain about your device helps us to monitor the website and keep it secure. The cookies we use tell us how you use the site and what pages you have visited. Some of these cookies are used for remarketing purposes and, if you agree, will be used to send you tailored advertisements. For more information, see the Cookies Notice page.

7. Security

We take steps to protect your personal information and follow procedures designed to minimise unauthorised access or disclosure of your information.

8. Contacting us, exercising your rights and complaints

The Data Controller for the Creative PEC is Newcastle University at rec-man@newcastle.ac.uk or King’s Gate, Newcastle University,  Barras Bridge, Newcastle upon Tyne NE1 7RU

Funder:

  • Arts and Humanities Research Council: Polaris House, North Star Avenue, Swindon, SN2 1FL

Co-hosts:

  • Newcastle University, 2 The Helix, Newcastle Upon Tyne, NE4 5TG
  • The Royal Society of Arts, 8 John Adam Street, London, WC2N 6EZ

You are legally entitled to know what personal information we hold about you and how that information is processed, which includes the right to:

  • know what information we hold about you
  • ask us to correct any mistakes in your information which we hold
  • ask us to delete your personal information
  • ask us to stop using your personal information or restrict how we can use it, for example if you feel it is inaccurate or no longer needs to be used by Creative PEC
  • to object to us using of your personal information
  • to object to any automated decision making that we may do using your personal information.

If you wish to know what information we hold about you, or wish to exercise any of your other rights as detailed above, or have any complaint about how we are using your personal information, then please email or write to us at rec-man@newcastle.ac.uk  or to the Information Governance Team , King’s Gate, Newcastle University.  Barras Bridge, Newcastle upon Tyne NE1 7RU  include your request and provide enough information to identify yourself (e.g. name and address or any registration details).

If our information is incorrect or out of date, please provide us with information to update it. If you want us to delete, restrict or stop using any information we hold about you, please explain the reasons why you are asking this. If you are unhappy with how we are using your information, again please explain to us the reasons and we will investigate the matter.

You can also write to the same address if you have a complaint about this policy.

If you are unhappy with how any data rights request or complaint has dealt with you have the right to complain to the Information Commissioner at Wycliff House, Water Lane, Wilmslow, Cheshire SK9 5AF or the following link, https://ico.org.uk/concerns or helpline: 0303 123 1113.

9. Changes to the privacy policy

We may change this privacy policy from time to time. We will notify you of any changes that relate to information we already hold about you, where practicable. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

For more information

Creative PEC is led by Newcastle University, with the RSA. We operate a north-south, twin-hub to bring benefits to the creative industries across the whole country.

Get in touch!
To contact the Creative PEC team, please reach out to us at enquiries@pec.ac.uk.

For journalist enquiries, please visit our Press page.

Author

Sign up to our newsletter